Personal effectiveness

We rely on meetings to communicate and collaborate but unnecessary and unproductive meetings waste significant time. This course provides a guide to effective meetings from the perspectives of facilitators and participants.

The council uses agile working to deliver on our commitments. This course explores what agile working is, the difference it can make, and provides tools to support you. It also provides examples of successful projects based on an agile approach and the lessons learnt.

This online course forms part of a blended learning programme consisting of this e-module, a practical training session, and daily practice, to bring the theory to life and enhance this important life skill. It includes the theory to support the activities and skills practice.

This course explains the fundamentals of communication including the process of sharing information, what can get in the way of verbal, nonverbal and written communication, and how you can change how you communicate to ensure it is as effective as possible.

This course is aimed at any internal staff who would like to develop their practical skills and approaches to problem solving, creative idea generation, and decision-making where the solutions are not always obvious.

This e-module explains what action learning is and how to get the most from it. There is a video demonstration of a virtual action learning set, structures to use for discussions and ideas, tools and templates you can use.

This course helps you understand the impact of change, explore coping strategies, and access support. It acknowledges that change affects everyone differently and covers various council resources to help staff adapt to changing circumstances.

There are occasions when it's important to appear and feel confident. This e-module will help you use positive language and behaviours to create a confident impression and learn techniques to control nerves so you can present yourself confidently when it matters most.

The FREEDOM method personal development model® builds confidence, self-belief, and wellbeing. It helps achieve goals, provides clarity, and boosts decision-making. This 100-day programme offers tools and techniques to create positive career change. 

This e-module teaches effective time management. You'll learn to track, analyse, prioritise, and schedule your time to maximise each day, helping you juggle competing responsibilities and interests. Gain control over how you spend your time.

This e-module teaches professional writing fundamentals: defining goals, analysing your audience, and choosing the best medium. You'll learn techniques for structuring, editing, and proofreading your work, and tips to ensure your writing is clear, concise, and courteous.