If you are eligible please select sign up to access course activities. You will need to be logged in to do this.
Eligibility: This course is open to South Gloucestershire Council employees only.
At certain times, many individuals find it challenging to communicate honestly, directly, and openly with others. This course is designed to help you understand various ways of relating to people, identify assertive, passive, and aggressive communication styles, and enhance your ability to communicate positively with others. Assertiveness involves being clear about your feelings, needs, and how they can be achieved. It enables you to engage respectfully with others while also respecting your own needs, ensuring you do not feel taken advantage of by setting appropriate professional and personal boundaries.
In this course, we will explore the rights and responsibilities in communication, different communication styles, the motivation and intent behind communication, and the impact of assertive versus non-assertive behaviour. This course offers you the opportunity to reflect on how you relate to others and make changes to communicate clearly and assertively.
Please ensure that you have completed the Assertiveness Skills e-module before attending this course.
As a result of this course, you will:
This course is fully funded. When you sign up you'll be able to book your place for free.
Please refer to our terms and conditions for more information.
South Gloucestershire Council Learning and Development Services © 2024 All rights reserved