• Course overview



    Eligibility: This course is open to SGC managers only.

    Compassion has been shown to improve performance, wellbeing, collaboration and innovation in organisations. This two hour interactive webinar introduces council managers and leaders to the core principles and practical tools for compassionate and inclusive leadership in teams.

    The session provides space to reflect on how compassionate leadership is not an “add on”, but central to how we work, how we treat each other, and how we deliver excellent services. It aligns directly with our council values—being people focused, inclusive, and collaborative—and reinforces our shared responsibility to lead in ways that respect different perspectives, create psychological safety, and build trust within teams.

    Managers will explore the difference between empathy and compassion, the role of emotional intelligence, and why compassionate leadership strengthens accountability and improves outcomes. Through tools, models, conversations, and practical examples, participants will leave equipped to put these ideas into practice immediately—in 1:1s, team meetings, supervision, service planning, and everyday interactions. We also touch on how self-compassion supports resilience, helping leaders sustain wellbeing and lead effectively.

    There will be 30 minutes of pre-course reading and we will provide resources so participants can build on relevant themes for them following the session.

    Learning outcomes

    As a result of this course, you will have knowledge and skills in the following areas:

    • Understand how compassionate and inclusive leadership strengthens team performance.
    • Recognise how this approach aligns with council values: people focused, inclusive, and collaborative.
    • Be aware of the council’s trauma informed pledge and its relevance to leadership practice.
    • Understand how leadership behaviours can motivate or demotivate teams.
    • Understand why emotional intelligence, empathy and psychological safety matter.
    • Gain practical tools to use in 1:1s, team meetings, and day to day leadership conversations.
    • Be able to apply models and structures that support effective, compassionate leadership behaviours.
    • Recognise the importance of self-compassion to sustain resilience and wellbeing.
    • Know how to access further resources to deepen skills and continue learning.

    Charges

    This  course is fully funded. When you  sign up, you'll be able to book your place for free.

    Please refer to our terms and conditions for more information.

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    Course activities to complete

    • Book and attend at least 1 event(s)
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