• Course overview

    Eligibility: This course is open to everyone

    The D365 HR and Payroll system is now ‘business as usual’. However, some staff continue to have difficulties using D365 whilst others experience system issues. To support this, we are continuing to offer a range of learning resources and support for all staff.

    The D365 support sessions for managers provide information, and offer a practical demonstration, of their responsibilities including time and attendance, flexi, sickness inputting, and annual leave and bank holidays. The sessions also outline the known system issues and how managers can support their staff to work around them.

    These sessions are one aspect of the wider D365 support offer. Recorded webinars are available on the L&D Hub, support and learning guides are available on the Intranet, and there continues to be resources on the ITD Learning Portal.

    Learning outcomes

    As a result of this course, you will have knowledge and skills in the following areas:

    • How to record and monitor time and attendance.
    • How to record, monitor and approve/refuse flexi.
    • How to record and monitor sickness.
    • How to record, monitor and approve/refuse annual leave and bank holidays.
    • Know what the current system issues are and how to work around them.

     

    Charges

    This course is fully funded. When you sign up you'll be able to book your place for free.

    Please refer to our terms and conditions for more information.

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    Course activities to complete

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